Customer Service Representative - State Farm Agent Team Member
Anchorage - AK
Customer Service Representative - State Farm Agent Team Member
Full Time • Anchorage - AK
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Hourly Plus Commission
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
About our Agency:
We’re thrilled to celebrate our 10th anniversary this year, having opened our doors in March 2015. Over the past decade, we’ve built a reputation for exceptional service and a vibrant, supportive team environment.
We’re thrilled to celebrate our 10th anniversary this year, having opened our doors in March 2015. Over the past decade, we’ve built a reputation for exceptional service and a vibrant, supportive team environment.
Our team of five (four and a half in-office and one remote!) works together seamlessly—and often with the company of our beloved office dogs. We value work-life balance and rewarding hard work. After one year of full-time service, team members receive an extra paid day off each month (that’s 12 additional days annually!), and we offer exciting perks like team field trips and the opportunity to qualify for an annual team trip. Our last two destinations? Maui!
We’re proud to be active in our community, sponsoring events like Rodeo Alaska, and we love finding joy in the little things, often celebrating fun "National Days" together.
Check out our Instagram and Facebook pages to get a glimpse of our team culture and see why we’re more than just an office—we’re a family. Joining us means working hard, having fun, and being part of a team that makes a difference in the lives of our customers and our community.
ROLE DESCRIPTION:
As a Customer Service Representative with Stacey Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Stacey Allen - State Farm Agent!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in South West side of Anchorage.
- Our office is open Monday-Friday, 8:30am-5:00pm.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none